Privacy Policy

Last updated: February 10, 2025

DiveMedix LLC (“DiveMedix,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, contact us, or enroll in our courses.

Information We Collect

We collect information that you voluntarily provide when you engage with our services, including:

  • Contact details such as your name, email address, phone number, and mailing address.
  • Professional or certification details relevant to course enrollment and prerequisites.
  • Payment-related details when we process invoices or registrations.
  • Communications, feedback, and preferences shared through forms, email, or phone.

We may also collect limited technical data when you interact with the site, such as IP address, browser type, and referring URLs. This helps us maintain the security and performance of the website.

How We Use Information

We use personal information to:

  • Respond to inquiries, provide course details, and manage enrollment.
  • Send transactional communications, including confirmations, scheduling updates, and certificates.
  • Improve our services, website experience, and training offerings.
  • Comply with legal obligations, including public safety, medical training, and tax requirements.

Sharing and Disclosure

We do not sell personal information. We only share data:

  • With training agencies and certification partners, when needed to process course completion records.
  • With third-party service providers that support our operations (for example, payment processors or email platforms) under appropriate confidentiality safeguards.
  • When required by law or to protect health, safety, or legal rights.

Cookies and Analytics

We may use essential cookies and aggregated analytics to maintain site performance and understand usage patterns. You can adjust browser settings to refuse cookies, but doing so may limit certain functionality.

Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, to deliver services you request, or to meet legal, accounting, and regulatory requirements.

Protecting Your Information

We implement administrative, technical, and physical safeguards designed to protect personal information. Despite our efforts, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our courses and website are not directed to children under 13. We do not knowingly collect personal information from minors without verifiable parental consent. If you believe a child has provided us with personal information, please contact us so we can remove it.

Your Choices

You may update your contact preferences by emailing info@divemedix.com. Depending on your location, you may have additional rights regarding access, correction, or deletion of your personal information.

Changes to this Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The updated policy will be posted on this page with a revised date.

Contact Us

If you have any questions about this Policy or how we handle personal information, contact us at info@divemedix.com